Can I add different aliases for my mailbox?
Whether you have (or buy with us) your own domain, you can add as many aliases as you'd like, free of charge.
Can I get additional mailboxes?
Yes. You can share your storage and buy additional mailboxes on your own domain for only €10 per year. These additional mailboxes get the same features, options and support you are used to from us. You can buy additional mailboxes in the domain section on your dashboard.
Can I import my contacts and emails?
Yes, importing a mailbox is easy. After signing up, all you need to do is import the mailbox you would like from your Soverin dashboard and we will start moving your files. If you need help, our Support team is ready to help!
Do you read my email?
No, We get paid by you, not by advertisers, so we do not read your email for any purpose (except automated spam prevention). As privacy is one of our core principles, we will never use advertising as a source of income and we will never sell Soverin to a company that does.
What do you mean by unlimited virtual email addresses?
We provide access to unlimited email addresses based on your one single email account either by plus-notation or domain-notation and they will still get delivered to your inbox. Find out more information on our Support page.
What happens if I want to delete an email?
Deleting actually means deleting. When you delete an email, folder or entire mailbox (also from the trash can) it is really gone, we do not keep your deleted email.
What is a private alias?
Most people and companies set up email addresses to reflect individuals’ names: whether it’s a first and last name, first initial and last name, etc. In your own domain, this is even more the case. But sometimes you just don't want to share this information. That's why you get a free randomly generated alias for your mailbox on our @sinenomine.email domain that can not be tracked back to your real email address. It does, however, deliver emails sent to it in your mailbox.
What’s the difference between an alias and a mailbox?
Each mailbox stores email with its own login, whereas an alias is simply a different name for an existing mailbox.